A knowledge exchange workshop taking place on 15 September at Newcastle University Business School will focus on the role of digitalisation and artificial intelligence in driving more sustainable and resilient business and supply chain practices.

Small and Medium Enterprises remain central to the North East economy, yet many continue to face challenges in adopting digital supply chain innovations due to limited resources, digital capability gaps, and organisational barriers to change. The workshop is designed to address these issues by sharing research insights, practical examples, and implementation toolkits that can support more effective digital adoption.

Discussions will consider how AI and digital technologies can improve production innovation, process efficiency, traceability, and sustainability performance while helping firms respond more confidently to changing market conditions.