Liucen is a Lecturer in Information Systems Management (ISM) at Newcastle University Business School. She completed her PhD in ISM at Warwick Business School (WBS), University of Warwick. Additionally, she holds a Master of Science in International Business from WBS and a Bachelor of Arts in Management from the University of Leicester, UK.

As a qualitative researcher, Liucen’s work focuses on exploring how technology management can enhance the digital workplace. Her research interests include IT-enabled Equity, Diversity, and Inclusion (EDI); Digital Work; and the role of Artificial Intelligence (AI) in modern organisations. Her research emphasises leveraging advanced technologies to improve workplace dynamics.

Liucen is an active researcher in the field of ISM. During her PhD, she contributed to multiple research projects at WBS and collaborated with other scholars, including serving as a research assistant on the iWork project at the University of Oxford. Her work has been accepted and presented at prestigious national and international ISM and management conferences (e.g., ICIS, UKAIS, AOM, EGOS). Notably, one of her papers was recently recognised as a Best Paper at the 2024 UKAIS conference.

Research Interests

• Digital Work
• IT-enabled Equity, Diversity, and Inclusion
• Technology Adoption and Design in Modern Organisations
• Artificial Intelligence (AI) and AI-enabled Applications

Professional Association Memberships

• Academy of Management (AOM)
• Association for Information Systems (AIS)
• UK Academy for Information Systems (UKAIS)
• European Group for Organizational Studies (EGOS)